Resume
SHONIA BROWN
Summary of Qualifications
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Innovative and accomplished instructional designer and technical writer. With 20 years of experience designing and developing interactive training content and context-sensitive online help, I have increased workplace proficiency, promoted employee retention, and enhanced customer software product knowledge.
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Detailed-oriented, quick study, innovative, and passionate about digital technology.
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Effective interpersonal skills that foster cooperative relationships within design studios and cross-functional teams.
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Results-oriented professional with a reputation for delivering high-quality projects on time and within budget in a deadline-driven environment.
Experience
2020 - Present
Senior Instructional Designer
Verizon
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Provides consultative services to stakeholders and subject matter experts to analyze, design, develop, implement, and evaluate the training needs of Verizon associates.
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Creates a variety of learning experiences (e.g., instructor-led, workshop, on-the-job learning, and online and mobile learning) for Verizon associates.
2019-2019
L&D Consultant Ceridian
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Developed courseware that translated business needs into engaging and innovative content that supported a sales enablement team.
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Managed the Learning Management System (LMS) for sales courses and collaborated with other LMS administrators from different workgroups.
2018-2019
Senior Instructional Designer
Cisco
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Designed instructional material for asynchronous, synchronous, and blended learning curricula, including e-learning courses, video tutorials, instructor-led training (ILT), and virtual instructor-led training (VILT) to address different learning modalities.
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Used the ADDIE methodology and a creative spirit to “build-to-think” learning content so that trainers could successfully conduct VILT for Stealthwatch Enterprise software clients.
My Top Clifton Strengths:
Strategic Thinker | Learner | Activator | Futuristic | Individualization | Input